Privacy Policy

1. Information We Collect

When you use JottoSop, we collect information needed to provide a smooth, secure and personalized shopping experience.

• Account & contact data – such as your name, email address, phone number, and password when you register or check out as a customer.
• Order & delivery data – including shipping address, billing address, order history, customization notes, and uploaded design files.
• Payment data – payment card and transaction details are processed via trusted payment partners; JottoSop does not store your full card number.
• Usage & device data – IP address, browser type, device information, and interaction data (for example, pages viewed or items added to cart) collected via cookies and analytics tools.

2. How We Use Your Information

JottoSop uses your information only for clear, legitimate purposes connected to your shopping experience.

• To create and manage your account, and keep your profile and preferences up to date.
• To process orders, manage payments, handle shipping, customization, and customer support.
• To personalize recommendations, recently viewed items, and curated collections relevant to your interests.
• To send transactional messages such as order confirmations, shipping updates, and important changes to our services or policies.
• To maintain security, prevent fraud, and ensure our platform remains safe for the entire JottoSop community.

3. Cookies, Analytics & Similar Technologies

JottoSop uses cookies and similar technologies to keep your session secure, remember your preferences, and understand how our store is being used.

• Essential cookies keep features like the shopping cart, checkout, and login working reliably.
• Performance and analytics cookies help us understand which pages are popular so we can improve navigation and content.
• Preference cookies remember things like language, currency, or saved addresses to make future visits faster.

You can control cookies through your browser settings. Some features may not function properly if you disable certain cookies.

4. How We Share & Protect Your Data

JottoSop does not sell your personal data. Information is shared only with trusted service providers, and only when necessary to run our ecommerce services.

• We may share limited data with payment processors, shipping partners, analytics tools, and communication providers – all under strict confidentiality obligations.
• We apply reasonable technical and organizational measures (such as encryption, access controls, and monitoring) to protect your information from unauthorized access, loss, or misuse.
• Where required by law, we may disclose information to regulators or authorities, but only to the extent strictly necessary.

5. Your Choices & How to Contact Us

You remain in control of your personal data and how it is used on JottoSop.

• Update your profile, addresses, and saved details directly in your account settings.
• Unsubscribe from marketing emails using the link included in those messages.
• Request access, correction, or deletion of your data by contacting our support team.

For any privacy question or request, you can email:

privacy@jottosop.com

We may update this Privacy Policy from time to time. When we make changes, we will adjust the “Last updated” date at the top of this page and, where appropriate, notify you via the website or email.